Refund policy
RETURN & REFUND POLICY
We want you and your little one to love everything from Tumblekind. If something isn't right, we'll make it right.
30-Day Returns
You have 30 days after receiving your order to request a return. Items must be unused, in their original condition and packaging. To RETURN & REFUND POLICY
We want you and your little one to love everything from Tumblekind. If something isn't right, we'll make it right.
30-Day Returns
You have 30 days after receiving your order to request a return. Items must be unused, in their original condition and packaging. To start a return, email support@tumblekind.com with your order number.
Refunds
Once we receive and inspect your return, we'll issue a full refund to your original payment method within 10 business days. Your bank may need additional time to process it.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with a photo and we'll send a replacement or full refund immediately - no return shipping needed.
Questions? Email support@tumblekind.com - we respond within 24 hours.start a return, email support@tumblekind.com with your order number.
Refunds
Once we receive and inspect your return, we'll notify you and issue a full refund to your original payment method within 10 business days. Note that your bank or credit card company may need additional time to process the refund.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, contact us within 48 hours of delivery with a photo and we'll send a replacement or full refund immediately - no return shipping needed.
Exchanges
The fastest way to get the item you want is to return the item you have and place a new order once your return is accepted.
Questions? Email us anytime at support@tumblekind.com - we respond within 24 hours.